Client Terms & Conditions
This Agreement is made between CoHost Studios (“Company,” “we,” “us”) and the property owner named in the applicable Onboarding Form (“Client,” “you”) (together, the “Parties”), and takes effect on the date of signature below. It applies to whichever Package the Client selects — a Short-Let Co-Hosting Package (Starter, Essential, Professional, Premium, or Enterprise) or the Long-Let Coordination Package — together with any One-Time Services or Add-Ons separately agreed in writing.
1. Definitions
"Property" means the residential property identified by the Client. "Package" means the specific service tier and fee selected by the Client, as set out in Company's published pricing and confirmed in the Onboarding Form. "Services" means the coordination services Company provides for the Property under the selected Package.
2. Scope of Services
Company provides remote coordination services consistent with the Package selected, which may include: guest and/or tenant communication; booking, calendar, and multi-platform listing management; tenant sourcing, screening, and lease administration; rent or booking payment coordination and arrears follow-up; cleaner and turnover coordination; maintenance and repairs coordination; move-in/move-out inspections; review and performance reporting; and tax/VAT compliance coordination where separately engaged. The exact features included depend on the Package selected and are as published on Company's website at the time of signature.
3. Client Obligations
The Client confirms that they (a) are the legal owner of the Property or hold written authority to instruct Company on the owner's behalf; (b) hold, or will obtain, all licences, permits, and insurance required by law to let the Property, including any applicable MTA licence for short lets; (c) will provide accurate information and timely access to the Property, keys/codes, and documentation reasonably requested by Company; and (d) remain solely responsible for the Property's legal, tax, and safety compliance, notwithstanding any coordination support Company provides.
4. Fees & Payment
Fees are charged as set out in Company's published pricing for the selected Package — a flat monthly fee (or tiered by monthly rent for Long-Let Coordination) or a fixed one-time fee for one-time services — exclusive of VAT unless stated otherwise, with no percentage-based commission on bookings or rent unless separately agreed in writing. Invoices are payable within 7 days; Company may suspend Services on accounts more than 14 days overdue.
5. Term & Termination
This Agreement begins on the signature date and continues month-to-month until terminated. Either Party may terminate for convenience with 30 days' written notice. Company may suspend or terminate immediately for material breach, non-payment, or where continuing would require Company to act unlawfully. Fees for Services rendered up to the termination date remain due.
6. Independent Contractor Status
Company acts as an independent coordination provider and is not a licensed estate agent, property manager, accountant, or lawyer. Nothing in this Agreement, nor any communication from Company, constitutes legal, tax, or financial advice; the Client should obtain independent professional advice on such matters.
7. Liability & Insurance
The Client is responsible for maintaining adequate property, landlord, and public liability insurance for the Property throughout the term. Company's total liability under this Agreement is limited to the fees paid by the Client in the three months preceding the claim, except for liability which cannot be excluded by law. Company is not liable for the acts, omissions, or defaults of guests, tenants, or third-party vendors, save where directly caused by Company's negligence in selecting them.
8. Data Protection & Confidentiality
Each Party will comply with applicable data protection law, including the GDPR, when processing personal data under this Agreement, and will keep confidential any non-public information received from the other Party, using it only to perform this Agreement.
9. Force Majeure
Neither Party is liable for delay or failure to perform caused by events reasonably beyond its control.
10. Governing Law & Disputes
This Agreement is governed by the laws of Malta. The Parties will first seek to resolve any dispute in good faith; unresolved disputes are subject to the exclusive jurisdiction of the Maltese courts.
11. Entire Agreement & Amendments
This Agreement, together with the applicable Package pricing and the signed Onboarding Form, constitutes the entire agreement between the Parties and supersedes all prior discussions. Amendments must be made in writing and signed by both Parties.
This is a general template and does not constitute legal advice. CoHost Studios · [Registered Address] · Company Reg. No. [•] · VAT No. [•]